Terms & Conditions

These Terms & Conditions (“Terms”) apply to all purchases made through the Mayfair Shop website (“we”, “us”, “our”). By placing an order, you agree to these Terms. Please read them carefully before buying.

1. General

The website is operated by Mayfair Shop, part of Mayfair Aesthetics Training.
By using our site or placing an order, you accept these Terms in full.
We may update these Terms at any time. The version available at the time of your purchase applies to your order.

2. Products

We sell vitamins, supplements, skincare, and aesthetics-related products.
Product descriptions and images are provided for information only. Packaging or formulations may vary slightly.
We make every effort to ensure accuracy, but errors or omissions may occur.

3. Orders

All orders are subject to availability and acceptance.
You will receive an email confirmation after placing an order. This is not acceptance – your order is only confirmed once dispatched.
We reserve the right to refuse or cancel any order (e.g. due to stock issues, errors, or suspected misuse).

4. Prices & Payments

All prices are in GBP (£) and include VAT where applicable.
Prices may change without notice but confirmed orders will not be affected.
Payment must be made in full at checkout via credit/debit card, PayPal, or other methods shown.
Payments are securely processed by third-party providers – we do not store full card details.

5. Delivery

Delivery charges and estimated times are shown at checkout.
Estimated times are for guidance only and not guaranteed.
Risk passes to you once products are delivered to the address provided.
We are not responsible for delays or losses due to incorrect delivery details.

6. Returns & Refunds

For safety reasons, vitamins, supplements, and consumables cannot be returned once opened/unsealed (unless faulty).
Skincare and aesthetic products must be returned unused, unopened, and in original packaging within 14 days to qualify for a refund.
Refunds are processed back to your original payment method within 7–10 working days after inspection.
Return postage is the customer’s responsibility unless the item is faulty or incorrect.

7. Cancellations

You may cancel an order before dispatch by contacting us at [email protected] .
If already dispatched, the returns policy will apply.

8. Health Disclaimer

Products are not intended to diagnose, treat, cure, or prevent medical conditions.
Always seek advice from a healthcare professional before use.
Results vary between individuals.
We are not liable for misuse or adverse reactions from unprofessional use.

9. Liability

Our liability is limited to the amount paid for the product.
We are not responsible for indirect losses (income, reputation, or opportunity).

10. Personal Information

Your personal data is handled in line with our Privacy Policy and UK GDPR. Information is used only to process orders, deliver products, and communicate with you.