Privacy Policy

At Mayfair Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site or purchase from us.

By using our website, you agree to the practices below.

1. Information We Collect

• Personal Info: Name, billing/delivery address, email, phone.
• Payment Info: Processed securely by third-party providers (we do not store full card details).
• Order Info: Purchases, order history, preferences.
• Technical Data: IP address, browser type, device info, cookies.
• Marketing Preferences: Whether you wish to receive offers/emails.

2. How We Use Your Data

• Process and deliver orders.
• Send order confirmations and delivery updates.
• Handle payments, refunds, and returns.
• Improve our services and website.
• Send marketing (only if opted in).
• Meet legal and regulatory obligations.

3. Legal Basis (UK GDPR)

• Contract – to fulfil orders.
• Legal Obligation – for tax and consumer law compliance.
• Legitimate Interest – to improve services, prevent fraud.
• Consent – for marketing (can be withdrawn anytime).

4. Sharing Information

• We do not sell your data. We only share with:
• Payment providers – to process transactions.
• Delivery companies – to ship orders.
• IT/service providers – to maintain the site.
• Legal authorities – if required by law.

5. Data Retention

• Order and payment records kept up to 7 years (legal/audit).
• After this, data is securely deleted or anonymised.

6. Data Security

• SSL website encryption.
• Secure payment processing.
• Limited staff access.
• Regular IT monitoring.

7. Your Rights

• Access to your data.
• Correction of errors.
• Deletion (where legally possible).
• Restriction or portability of data.
• Opt out of marketing.

To exercise your rights, contact us at: [email protected]

8. Cookies

Our site uses cookies to:

• Enable shopping cart & login features.
• Improve performance & analytics.
• Personalise browsing.

You can manage cookies in your browser settings.

9. Marketing

If you opt in, we may send product updates and offers. You can unsubscribe anytime via email link or by contacting us.

10. Third-Party Links

External websites may have different privacy practices. We are not responsible for their policies.

11. Updates

We may update this Privacy Policy. The latest version will always be available on our website.

12. Contact Us

📧 [email protected]
📞 +447495343624
📍 58B Park Rd, London, United Kingdom, SW19 2HT

Final Note

By using our website or purchasing from us, you acknowledge that you have read and understood this Privacy Policy.